Each quarter, associates of Bucuti & Tara gather with the hotel owner, Ewald Biemans and all the department heads to learn and share about the overall status of the resort as well as the future plans and investments that will be taking place.
Celebrated were the thirty percent of associates across all departments who have been with the company over ten years, with eleven associates over ten years, sevenassociates over fifteen years, three associates over twenty years and fiveover thirty years working with Bucuti & Tara.
Led by the Bieman’s philosophy of continual renewal and reinvestment, associates have seen vast improvements over the years. Starting as a Golden TulipResort in 1987, Bucuti & Tara is now a celebrated four-diamond boutique resort with the #1 TripAdvisor rating in the Caribbean for Service and Romance, with a #8 rating in the world for romance. Improvements through the years have transformed the resort into the ultimate romantic getaway experience and combined with a 97%-year round occupancy and a 63% guest return rate, the happy guests and a beautiful work environment have been cited as a great source of motivation and inspiration forassociates and management alike.
Juana (Anchie) Werleman has worked in several departments of the hotel in her 32 years and is known for her broad smile and sunny disposition. Angie shared: “Guest have become my family over so many years. Thanks to Bucuti, I have managed to travel around the world and build my own house”.
Bernice Dennis, also with 32 years in the resort, enjoys a very good relationship with her fellow associates and says ‘It feels good to arrive at the job”.
Anel Villafana-Molina works in Food & Beverage and has been with the resort 17 years. Anel explains that she enjoys the quietness of the surroundings and the peaceful work atmosphere. She enjoys that the resortlearns about guest preferences before they arrive, so she is prepared to celebrate special occasions or special diets to exceed their expectations. “I like to interact with the repeat guests every year”.
During the quarterly meeting, the leadership team honored the long serving associates with thanks for making the success of the resort possible. ‘The genuine care and service given by our associates are what makes the resort special and I read about it every day in our guest surveys. We could not do it without them!’ states Ewald Biemans.q
